ICE Casino
Welcome to ICE Casino
Our official platform
We welcome you to ICE Casino, our official online casino for players in the United Kingdom. Launched in 2021 and operated by Brivio Limited, we operate under the Curaçao eGaming licence 8048/JAZ2017-056. Our lobby offers more than 3,500 RNG and live games from providers such as Pragmatic Play, NetEnt, Play'n GO and Evolution. We use 256-bit SSL encryption, independent RTP testing and a strict GDPR policy to ensure the gaming experience remains safe and fair on desktop and mobile devices.
| Key Feature | ICE Casino Details |
|---|---|
| Launch Year | 2021 |
| Operating Company | Brivio Limited |
| Gaming Licence | Curaçao eGaming 8048/JAZ2017-056 |
| Total Number of Games | 3,500+ (Slots, Live, Table Games, Jackpots) |
| Welcome Package | Up to £1,500 + 270 Free Spins over 4 deposits |
| Top Providers | Pragmatic Play, NetEnt, Play'n GO, Evolution |
| Payment Methods for UK | Trustly, Instant Bank Transfer, Visa, Mastercard, Skrill, Neteller, Paysafecard |
| Customer Support | 24/7 Live Chat & Email ([email protected]) |
| Mobile Access | Responsive browser site, no download required |
Getting Started: Registration
Creating Your Account
We keep registration brief so you can get into the game quickly. To open an account, we need your email address, a password and your preferred currency. For players in the United Kingdom, GBP is preset. We also need your full name, date of birth and address so we can meet the AML requirements on our official ICE Casino website.
Step-by-Step Registration
- Click on “Sign Up” on our homepage or select the Google or Facebook login.
- Enter your email address, create a password, choose the currency and add the promo code ICEWELCOME if required.
- Confirm that you are 18 or older, accept our terms and conditions and submit the form.
- Open our verification email and click on the confirmation link.
First Deposit and Playing
After confirmation, your account is immediately active. You can deposit from £10 with Instant Bank Transfer, Trustly, Visa, Mastercard, Skrill or Neteller and explore over 3,500 games. A full KYC check is mandatory before your first withdrawal can take place or as soon as your total deposits reach £2,000.
Verification and KYC
At ICE Casino, we adhere to strict Know Your Customer (KYC) requirements in accordance with Curacao licence No. 8048/JAZ2012-009 and EU anti-money laundering regulations. We must complete verification before we can process an initial withdrawal of £20 or more.
What we require
- A valid government-issued photo identification document, such as a passport, national identity card, or driving licence
- Proof of address not older than three months, such as a current utility bill, council tax statement, or bank statement
- An image of the front and back of the payment method used, with the middle card digits and CVV covered, or a screenshot of the e-wallet
- In some cases, a selfie with the identification document for age verification
How long it takes
We typically review documents within 12 to 24 hours. During peak times, it may take up to 72 hours. If we require further information, we will send an email and a notification on the website.
Licensing and Security
Our Licence and Legal Framework
ICE Casino operates under Curaçao eGaming licence No. 8048/JAZ2012-009, issued to Invicta Networks N.V. and supervised by Antillephone N.V. This licence allows us to offer legal real money gaming to players from the United Kingdom and confirms that we meet the applicable regulatory requirements.
Technical Protection and Fair Play
We secure every transaction with 128-bit SSL encryption and Cloudflare DDoS protection. Our EU-based servers are ISO/IEC 27001 certified, and all payment gateways hold PCI-DSS Level 1 status. We support optional two-factor authentication and utilise real-time monitoring for unauthorised access. Independent RNG certificates from iTech Labs ensure fair gaming outcomes. We process all data in compliance with GDPR and offer deposit, session and loss limits as well as time-outs and the option for permanent self-exclusion.
Welcome Bonuses and Promotions
Our Welcome Package
At ICE Casino, new players from the United Kingdom can claim a four-part welcome offer worth up to £1,500 plus 270 free spins, giving us more playing time on selected slots from the start.
- 1st Deposit – 120% up to £300 + 120 free spins on Big Bass Bonanza
- 2nd Deposit – 200% up to £700 + 50 free spins on Starburst
- 3rd Deposit – 100% up to £200
- 4th Deposit – 110% up to £300 + 100 free spins on Book of Fallen
Bonus Rules
Each bonus is activated with a deposit of at least £10 and is valid for five days. Bonus funds are subject to a 40x wagering requirement, whilst winnings from free spins have a 30x requirement. During wagering, we can stake a maximum of £5 per round, and only selected slots count 100% towards the wagering conditions.
Ongoing Promotions and Loyalty Programme
Regular Reloads and Cashback
- Monday Bonus – 50% Reload up to £200, Minimum deposit £10, 40× wagering.
- Friday Bonus – 25% Reload up to £200, 40× wagering.
- Weekly Cashback – 3% to 12% of our net losses, paid out every Tuesday, with up to £2,000 for the highest tiers.
ICE Casino Club Levels
Our ICE Casino Club comprises 20 status levels. We receive 1 Comp point for every £10 wagered, and 100 points are converted into a £1 bonus. From level 10 onwards, we unlock reloads, better cashback, withdrawals within 12 hours, personal account managers as well as invitation-only slot and live casino tournaments. At level 20, we receive same-day withdrawals, bespoke bonuses and access to VIP events. We should always check the specific bonus terms and conditions
Top Slot Games
Popular Titles and Jackpots
In our slot lobby, we offer more than 3,500 games, from classic 3-reel fruit machines to modern 3D slots. Progressive jackpot slots like Mega Moolah and Divine Fortune often climb above £1,000,000, so there's always something big to win.
Player Favourites and Features
Among our most played slots are Book of Dead, Starburst and Gates of Olympus, known for solid mechanics and attractive RTP. Additionally, we offer over 120 Megaways titles with up to 117,649 ways to win as well as bonus buy slots that unlock features instantly. New games appear every week and we let players filter by theme, provider or volatility.
| Slot | Provider | RTP | Volatility |
|---|---|---|---|
| Book of Dead | Play'n GO | 96.21% | High |
| Starburst | NetEnt | 96.09% | Low-Medium |
| Gates of Olympus | Pragmatic Play | 96.50% | High |
Live Casino Experience
Studios and Dealers
Our Live Casino at ICE Casino is operated by Evolution, Pragmatic Play Live and Ezugi. We stream in 1080p from modern studios in Riga and Bucharest. English-speaking dealers are available around the clock (24/7), so we can take a seat at a table at any time.
Tables and Limits
- Blackjack: more than 50 tables with side bets and limits from £5 to £5,000
- Roulette: European, Immersive and Speed variants, stakes from £0.20
- Baccarat: Classic, Squeeze and Lightning, limits from £1 to £3,000
- Game Shows: Crazy Time, Monopoly Live and Sweet Bonanza CandyLand
Atmosphere and Fair Play
We can use the live chat to speak with dealers and other players, whilst multi-camera perspectives and slow-motion replays provide a genuine casino atmosphere. All live tables operate without RNG, and European Roulette offers an RTP of 97.30%, so we can see transparent and fair results.
Leading Game Developers
Our Software Partners
At ICE Casino, we collaborate with established studios to provide British players with reliable and engaging games. Our portfolio includes NetEnt with its cinematic slots packed with bonus features, as well as Pragmatic Play with both video slots and live studio streams. Evolution delivers ISO-certified tables for blackjack, roulette and game show tables, whilst Play'n GO brings mobile favourites like Book of Dead. Additionally, we offer Games Global (formerly Microgaming) with Mega Moolah jackpots, plus Yggdrasil and Red Tiger for feature-rich slots.
High Volatility and Fair Play
For fans of higher-risk gameplay, we feature titles from Push Gaming, Hacksaw Gaming, Quickspin and Big Time Gaming, which are renowned for high volatility. All games use independently certified RNG software and undergo monthly eCOGRA audits, ensuring our results remain provably fair.
Payment Methods for Players from the United Kingdom
Deposits in GBP
At ICE Casino we support Visa, Mastercard, Skrill, Neteller, Klarna-Sofort, Paysafecard and SEPA bank transfer. All transactions are processed in GBP, and we do not charge any deposit fees. The minimum deposit is £10 for every method, whilst individual limits range up to £8,500 per transaction depending on the chosen option.
Withdrawal times and limits
Withdrawals to e-wallets via Skrill and Neteller are typically completed within 24 hours. Card withdrawals with Visa and Mastercard can take up to three days. SEPA withdrawals take approximately three to five working days. Once our identity verification (KYC) is completed, we allow withdrawals of up to £425 per day, £1,275 per week and £3,825 per month.
| Method | Deposit | Withdrawal | Fee | Min / Max |
|---|---|---|---|---|
| Visa / Mastercard | Instant | 1–3 days | 0% | £10 / £3,400 |
| Skrill / Neteller | Instant | <24 hrs | 0% | £10 / £4,250 |
| Klarna-Sofort | Instant | not available | 0% | £10 / £1,700 |
| Paysafecard | Instant | not available | 0% | £10 / £850 |
| SEPA bank transfer | 1–3 days | 3–5 days | 0% | £10 / £8,500 |
Mobile Gaming
Playing in Browser
Our ICE Casino platform is built on HTML5, so we bring over 3,500 slots, jackpots and all live dealer tables directly to any iOS or Android browser. We don't use downloads, APK files or app store entries. Simply open in Chrome, Safari or Firefox and the layout automatically switches between portrait and landscape mode.
All Features on the Go
All core features are available on mobile: uploads for verification (KYC), deposits with PayPal, Klarna and Paysafecard as well as fast withdrawals. Games typically load in under 5 seconds over 4G or LTE, and an optional low graphics mode can reduce data usage.
Security and Live Updates
We protect every mobile session with 256-bit SSL encryption and support login via Touch ID or Face ID where available. Our web app updates in real-time, so we always display the latest games and current welcome offer of £1,500 + 270 free spins without taking up storage space.
Customer Support
How we support players
Our multilingual customer support at ICE Casino is available around the clock, so players in the United Kingdom can contact us at any time when they need assistance with their account or whilst playing.
| Channel | Availability | Languages | Average Response Time |
|---|---|---|---|
| Live Chat | 24/7 | DE, EN, RU, PL | < 1 Min. |
| Email ([email protected]) | 24/7 | DE, EN | ≤ 12 Hrs. |
| FAQ | Always | DE, EN | Instant |
Contact options
To start a live chat, we simply click or tap on the blue chat bubble in the bottom right corner and connect with a support team member to resolve questions about deposits, withdrawals, bonuses or technical issues. We do not currently offer telephone support, but our live chat team can escalate urgent cases directly to our payments or security department.